We were just on the gaming floor. The dealers where awesome and personable. The waitresses were nice and quick with our drinks all night. I typically don't care for casinos but this place is nice, clean and fun! Only thing I wish is that it would be non-smoking!
no late night room service was my major gripe, had to go on a midnight good search. The room was serviceable although worn with chips the wall and spots on the floor. The staff was nice, pleasant and prompt. The room was free from being a platinum member might had more issues if I paid for it.
It's been a while since I stayed at the hotel, but when I did it was nice and clean. The casino is nice. It's not nearly as overcrowded as many I've been to. On the smaller side, which is a nice change. The buffet was great! On the pricey side but food was good. The water tasted and smelled awful. Tasted like it came straight from the lake. Overall, it's a nice place to stop for a little getaway.
Staying here this weekend. When I arrived and checked in I was given key cards and they did not work. Many trips back and forth between the check in desk and the room and 4 sets of keys cards later I finally was able to get into the room. Check in person insisted I was using the key cards wrong. I traveled here to see my son at college and ended up missing one event while dealing with the key cards. Not a happy mom! I have stayed in the past and had a great experience, this was not. The rooms are wonderful, I have not tried the Casino. I did enjoy the buffet.
Used to live in Vegas so I'm used to the casino scene, but lakeside is very enjoyable. Same games, less people. Small but still a fair opportunity to lose your money....or win. Will be back. Clean casino.
Fast forward three weeks. Reservations made the same day for this visit and the last visit 3 weeks ago. Was told at a previous visit that if I mention Graceland University they offer a discount. Last stay three weeks ago with discount, the same room was $69 per night. This time the room is $30 more per night, this visit it is $99 per night for the same room. WOW!!! Plus both visits the pool has been unusable. I will be rethinking my accommodations in the future.
Lakeside Hotel Casino is a US Casino based in Osceola, Iowa. Lakeside Hotel Casino is located at 777 Casino Drive, Osceola, IA 50213, USA.
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